Orders are processed as soon as they are received – first come first serve. Whether your order is received online, by phone or by email it will be processed promptly. Orders received after business hours are processed in the order they are received.
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Phone orders: +852 2504-2221
Email orders: firstname.lastname@example.org
CENTRAL SHOP PAYMENTS
In our Central shop, we take Visa, Mastercard, American Express, Apple Pay & AliPay. We accept cash, cheque, EPS debit and UnionPay debit.
ONLINE STORE PAYMENT
We take Bank Transfers, PayPal and Visa, Mastercard, American Express and HKD cheque on delivery. We do not accept cash on delivery.
PHONE & EMAIL ORDERS
Over the phone & via email, we prefer bank transfers. We can also issue PayPal orders.
We deliver in a temperature controlled truck to your home, office, restaurant & hotel in all parts of Hong Kong Island and Kowloon. Our standard delivery is only $100 and we offer free delivery for all orders over $2500 *. Please note there is an extra surcharge for Discovery Bay and New Territories.
*Single shipping address only. $150 will be charged to deliver items to each additional location.
GENERAL DELIVERY TIMES
All orders placed before 1pm can be delivered the next working day.
All orders placed after 1pm will be delivered in 2 days.
For same day urgent deliveries, our logistics partner charges an additional urgent fee of $250. Pickups at our office need to be done before closing at 7pm.
We ask for your mobile phone so that our delivery team can call you when they are on their way.
If you have any changes or problems with your delivery, please contact us at +852 2504-2221.
Please ask us about ordering and storing your wines with us if you are interested in this service.
Ginsberg+Chan source distinctive wines from private collectors and trusted contacts for all wine lovers, whether you're looking for rare or ready-to-drink, vintage or value. We select our wines from the best-kept collections and all of our stock is available for next-day delivery.
Tel: +852 2504-2221
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